{"id":104,"date":"2024-11-18T09:49:34","date_gmt":"2024-11-18T09:49:34","guid":{"rendered":"https:\/\/pro-diag.org\/?page_id=104"},"modified":"2026-06-14T13:40:28","modified_gmt":"2026-06-14T13:40:28","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/pro-diag.org\/cs\/terms-and-conditions\/","title":{"rendered":"Obchodn\u00ed podm\u00ednky"},"content":{"rendered":"<style>.kb-row-layout-id104_4917a6-90 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id104_4917a6-90 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id104_4917a6-90 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id104_4917a6-90 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id104_4917a6-90 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id104_4917a6-90 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id104_4917a6-90 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column104_ccefe4-b6 > .kt-inside-inner-col,.kadence-column104_ccefe4-b6 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column104_ccefe4-b6 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column104_ccefe4-b6 > .kt-inside-inner-col{flex-direction:column;}.kadence-column104_ccefe4-b6 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column104_ccefe4-b6 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column104_ccefe4-b6{position:relative;}@media all and (max-width: 1024px){.kadence-column104_ccefe4-b6 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column104_ccefe4-b6 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column104_ccefe4-b6\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading104_9f0348-66, .wp-block-kadence-advancedheading.kt-adv-heading104_9f0348-66[data-kb-block=\"kb-adv-heading104_9f0348-66\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading104_9f0348-66 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading104_9f0348-66[data-kb-block=\"kb-adv-heading104_9f0348-66\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<p class=\"kt-adv-heading104_9f0348-66 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading104_9f0348-66\">Obchodn\u00ed podm\u00ednky<br><strong>Naposledy aktualizov\u00e1no: 15.06.2025<\/strong><br>P\u0159ed pou\u017eit\u00edm \u2026 si pros\u00edm pe\u010dliv\u011b p\u0159e\u010dt\u011bte tyto obchodn\u00ed podm\u00ednky. <a href=\"https:\/\/pro-diag.org\/cs\/\">https:\/\/pro-diag.org\/<\/a> (\u201eWebov\u00e9 str\u00e1nky\u201c) a p\u0159ed uskute\u010dn\u011bn\u00edm jak\u00fdchkoli transakc\u00ed se spole\u010dnost\u00ed CodeShift d.o.o., provozovatelem ProDiag.<br>P\u0159\u00edstupem na na\u0161e webov\u00e9 str\u00e1nky, jejich pou\u017e\u00edv\u00e1n\u00edm a n\u00e1kupem produkt\u016f nebo slu\u017eeb od ProDiag souhlas\u00edte s dodr\u017eov\u00e1n\u00edm t\u011bchto obchodn\u00edch podm\u00ednek a s t\u00edm, \u017ee pro v\u00e1s budou z\u00e1vazn\u00e9.<br><br><strong>1. Obecn\u00e9 podm\u00ednky<br><\/strong>a. Odesl\u00e1n\u00edm objedn\u00e1vky prost\u0159ednictv\u00edm na\u0161ich webov\u00fdch str\u00e1nek potvrzujete, \u017ee je v\u00e1m alespo\u0148 18 let nebo \u017ee jste jinak pr\u00e1vn\u011b zp\u016fsobil\u00ed uzav\u00edrat z\u00e1vazn\u00e9 smlouvy.<br>b. Souhlas\u00edte s t\u00edm, \u017ee p\u0159i n\u00e1kupu poskytnete p\u0159esn\u00e9, \u00fapln\u00e9 a aktu\u00e1ln\u00ed informace.<br>c. Prodiag si vyhrazuje pr\u00e1vo odm\u00edtnout poskytnut\u00ed slu\u017eby, zru\u0161it \u00fa\u010dty, omezit p\u0159\u00edstup nebo zru\u0161it objedn\u00e1vky dle vlastn\u00edho uv\u00e1\u017een\u00ed.<br><br><strong>2. Informace o produktech<br><\/strong>a. Prodiag vynakl\u00e1d\u00e1 ve\u0161ker\u00e9 \u00fasil\u00ed, aby zajistil, \u017ee popisy produkt\u016f, specifikace, ceny a dal\u0161\u00ed obsah na Webov\u00fdch str\u00e1nk\u00e1ch jsou p\u0159esn\u00e9 a aktu\u00e1ln\u00ed. Nezaru\u010dujeme v\u0161ak, \u017ee v\u0161echny informace jsou bezchybn\u00e9, \u00fapln\u00e9, spolehliv\u00e9 nebo aktu\u00e1ln\u00ed.<br>b. Ceny a dostupnost produkt\u016f se mohou zm\u011bnit bez p\u0159edchoz\u00edho upozorn\u011bn\u00ed.<br><br><strong>3. P\u0159ijet\u00ed a potvrzen\u00ed objedn\u00e1vky<br><\/strong>a. Po zad\u00e1n\u00ed objedn\u00e1vky obdr\u017e\u00edte e-mailov\u00e9 potvrzen\u00ed o p\u0159ijet\u00ed va\u0161\u00ed objedn\u00e1vky. Toto potvrzen\u00ed nep\u0159edstavuje kone\u010dn\u00e9 p\u0159ijet\u00ed objedn\u00e1vky.<br>b. Va\u0161e objedn\u00e1vka se pova\u017euje za p\u0159ijatou a\u017e po odesl\u00e1n\u00ed produktu nebo elektronick\u00e9m doru\u010den\u00ed digit\u00e1ln\u00ed slu\u017eby.<br>c. Prodiag si vyhrazuje pr\u00e1vo odm\u00edtnout, omezit nebo zru\u0161it jakoukoli objedn\u00e1vku dle vlastn\u00edho uv\u00e1\u017een\u00ed.<br>\u00a0<br><strong>3.1 Doby zpracov\u00e1n\u00ed, aktivace a doru\u010den\u00ed<\/strong><br><strong>a.<\/strong> Prodiag vynakl\u00e1d\u00e1 p\u0159im\u011b\u0159en\u00e9 \u00fasil\u00ed, aby objedn\u00e1vky zpracoval, aktivoval a doru\u010dil co nejrychleji. V\u0161echny dodac\u00ed a aktiva\u010dn\u00ed lh\u016fty jsou v\u0161ak pouze odhady a nejsou zaru\u010deny.<br><strong>b.<\/strong> Zpracov\u00e1n\u00ed, aktivace, ov\u011b\u0159en\u00ed, flashov\u00e1n\u00ed, konfigurace, odpov\u011bdi podpory a doru\u010den\u00ed se mohou zpozdit v d\u016fsledku vysok\u00e9ho objemu objedn\u00e1vek, v\u00edkend\u016f, st\u00e1tn\u00edch sv\u00e1tk\u016f, zpo\u017ed\u011bn\u00ed dodavatel\u016f, technick\u00fdch probl\u00e9m\u016f, v\u00fdpadk\u016f internetu, omezen\u00ed v\u00fdrobc\u016f, nemoci \u010di nep\u0159\u00edtomnosti zam\u011bstnanc\u016f, ud\u00e1lost\u00ed vy\u0161\u0161\u00ed moci nebo jin\u00fdch okolnost\u00ed mimo p\u0159im\u011b\u0159enou kontrolu spole\u010dnosti Prodiag.<br><strong>c.<\/strong> Z\u00e1kazn\u00edci berou na v\u011bdom\u00ed, \u017ee m\u016f\u017ee doch\u00e1zet k ob\u010dasn\u00fdm zpo\u017ed\u011bn\u00edm, a souhlas\u00ed s t\u00edm, \u017ee takov\u00e1 zpo\u017ed\u011bn\u00ed nep\u0159edstavuj\u00ed d\u016fvod ke zru\u0161en\u00ed objedn\u00e1vky, vr\u00e1cen\u00ed pen\u011bz, zp\u011btn\u00e9mu z\u00fa\u010dtov\u00e1n\u00ed platby, sporu, kompenzaci ani n\u00e1roku na n\u00e1hradu \u0161kody.<br><strong>d.<\/strong> Prodiag nenese odpov\u011bdnost za jak\u00e9koli ztr\u00e1ty, nep\u0159\u00edjemnosti, p\u0159eru\u0161en\u00ed podnik\u00e1n\u00ed, odst\u00e1vku vozidla, zme\u0161kan\u00e9 term\u00edny, u\u0161l\u00fd zisk ani jin\u00e9 \u0161kody vypl\u00fdvaj\u00edc\u00ed ze zpo\u017ed\u011bn\u00e9ho zpracov\u00e1n\u00ed, aktivace, podpory, odesl\u00e1n\u00ed nebo doru\u010den\u00ed.<br><strong>e.<\/strong> Odhadovan\u00e9 dodac\u00ed lh\u016fty uveden\u00e9 na Webov\u00fdch str\u00e1nk\u00e1ch, v reklam\u00e1ch \u010di e-mailech nebo sd\u011blen\u00e9 pracovn\u00edky podpory jsou uv\u00e1d\u011bny v dobr\u00e9 v\u00ed\u0159e a nep\u0159edstavuj\u00ed zaru\u010den\u00e9 z\u00e1vazky doru\u010den\u00ed.<br><br><strong>4. Platba<br><\/strong>a. V\u0161echny platby jsou zpracov\u00e1v\u00e1ny prost\u0159ednictv\u00edm bezpe\u010dn\u00fdch platebn\u00edch bran t\u0159et\u00edch stran. Jako zpracovatele plateb pou\u017e\u00edv\u00e1me Stripe a PayPal. Spole\u010dnost CodeShift d.o.o. neukl\u00e1d\u00e1 ani nem\u00e1 p\u0159\u00edm\u00fd p\u0159\u00edstup k \u00fapln\u00fdm \u00fadaj\u016fm o va\u0161\u00ed kreditn\u00ed kart\u011b.<br>b. Dokon\u010den\u00edm n\u00e1kupu pov\u011b\u0159ujete vybran\u00e9ho zpracovatele plateb, aby platbu bezpe\u010dn\u011b zpracoval jm\u00e9nem spole\u010dnosti CodeShift d.o.o.<br><br><strong>5. Digit\u00e1ln\u00ed doru\u010den\u00ed a z\u00e1sady vr\u00e1cen\u00ed pen\u011bz<br>a.<\/strong> V\u0161echny softwarov\u00e9 licence, aktivace, p\u0159edplatn\u00e9 a digit\u00e1ln\u00ed k\u00f3dy jsou doru\u010dov\u00e1ny elektronicky e-mailem nebo prost\u0159ednictv\u00edm va\u0161eho z\u00e1kaznick\u00e9ho \u00fa\u010dtu.<br><strong>b.<\/strong> Vzhledem k povaze digit\u00e1ln\u00edho zbo\u017e\u00ed a slu\u017eeb nen\u00ed vr\u00e1cen\u00ed pen\u011bz mo\u017en\u00e9, jakmile byla licence, p\u0159edplatn\u00e9, aktivace nebo digit\u00e1ln\u00ed obsah zp\u0159\u00edstupn\u011bn, aktivov\u00e1n, sta\u017een, zaregistrov\u00e1n nebo pou\u017eit.<br><strong>c.<\/strong> Vytvo\u0159en\u00edm objedn\u00e1vky v\u00fdslovn\u011b souhlas\u00edte s okam\u017eit\u00fdm digit\u00e1ln\u00edm doru\u010den\u00edm a berete na v\u011bdom\u00ed, \u017ee ztr\u00e1c\u00edte sv\u00e9 z\u00e1konn\u00e9 pr\u00e1vo na odstoupen\u00ed od smlouvy, jakmile je digit\u00e1ln\u00ed slu\u017eba nebo licence zp\u0159\u00edstupn\u011bna, aktivov\u00e1na, sta\u017eena nebo pou\u017eita.<br><strong>d.<\/strong> Z\u00e1znamy o aktivit\u011b z\u00e1kazn\u00edk\u016f, z\u00e1znamy IP adres, \u010dasov\u00e1 raz\u00edtka aktivace, \u00fadaje o ov\u011b\u0159en\u00ed za\u0159\u00edzen\u00ed, historie stahov\u00e1n\u00ed a z\u00e1znamy o p\u0159\u00edstupu mohou b\u00fdt uchov\u00e1v\u00e1ny a pou\u017eity jako d\u016fkazy v p\u0159\u00edpadech t\u00fdkaj\u00edc\u00edch se vy\u0161et\u0159ov\u00e1n\u00ed podvod\u016f, neopr\u00e1vn\u011bn\u00fdch n\u00e1rok\u016f, platebn\u00edch spor\u016f, zp\u011btn\u00fdch z\u00fa\u010dtov\u00e1n\u00ed plateb nebo zneu\u017eit\u00ed digit\u00e1ln\u00edch slu\u017eeb.<br><strong>e.<\/strong> Z\u00e1kazn\u00edci souhlas\u00ed, \u017ee p\u0159ed zah\u00e1jen\u00edm platebn\u00edho sporu, zp\u011btn\u00e9ho z\u00fa\u010dtov\u00e1n\u00ed platby nebo uplatn\u011bn\u00edm n\u00e1roku u sv\u00e9 banky \u010di poskytovatele platebn\u00edch slu\u017eeb nejprve kontaktuj\u00ed n\u00e1\u0161 t\u00fdm podpory, aby vy\u0159e\u0161ili jak\u00fdkoli technick\u00fd probl\u00e9m nebo probl\u00e9m souvisej\u00edc\u00ed se slu\u017ebou.<br><strong>f.<\/strong> N\u011bkter\u00e9 softwarov\u00e9 produkty a diagnostick\u00e9 slu\u017eby jsou ofici\u00e1ln\u011b podporov\u00e1ny pouze na kompatibiln\u00edch za\u0159\u00edzen\u00edch se syst\u00e9mem Android ve verz\u00edch 7 a\u017e 13. Aplikace nav\u00edc vy\u017eaduj\u00ed za\u0159\u00edzen\u00ed s podporou 32bitov\u00fdch aplikac\u00ed, kompatibiln\u00ed architekturou procesoru a dostate\u010dnou hardwarovou kompatibilitou. Z\u00e1kazn\u00edci jsou v\u00fdhradn\u011b odpov\u011bdn\u00ed za ov\u011b\u0159en\u00ed kompatibility za\u0159\u00edzen\u00ed a technick\u00fdch po\u017eadavk\u016f p\u0159ed n\u00e1kupem.<br><strong>g.<\/strong> N\u011bkter\u00e1 hardwarov\u00e1 za\u0159\u00edzen\u00ed mohou p\u0159ed pou\u017eit\u00edm se zakoupen\u00fdm softwarem nebo p\u0159edplatn\u00fdm vy\u017eadovat specifick\u00fd firmware, zav\u00e1d\u011bc\u00ed soubory, postupy flashov\u00e1n\u00ed, \u00fapravy nebo konfiguraci. Z\u00e1kazn\u00edk je v\u00fdhradn\u011b odpov\u011bdn\u00fd za ov\u011b\u0159en\u00ed kompatibility a p\u0159ipravenosti za\u0159\u00edzen\u00ed p\u0159ed zad\u00e1n\u00edm objedn\u00e1vky.<br><strong>h.<\/strong> Bezplatn\u00e9 ov\u011b\u0159en\u00ed kompatibility a pomoc s testov\u00e1n\u00edm p\u0159ed n\u00e1kupem jsou k dispozici na vy\u017e\u00e1d\u00e1n\u00ed. Z\u00e1kazn\u00edk\u016fm doporu\u010dujeme, aby p\u0159ed n\u00e1kupem kontaktovali podporu, pokud si nejsou jisti, zda je jejich za\u0159\u00edzen\u00ed kompatibiln\u00ed.<br><strong>i.<\/strong> Dokon\u010den\u00edm n\u00e1kupu z\u00e1kazn\u00edk potvrzuje, \u017ee p\u0159ed n\u00e1kupem ov\u011b\u0159il model sv\u00e9ho za\u0159\u00edzen\u00ed, verzi firmwaru, s\u00e9riov\u00e9 \u010d\u00edslo, hardwarovou kompatibilitu a stav flashov\u00e1n\u00ed.<br><strong>j.<\/strong> Nedostatek technick\u00fdch znalost\u00ed, zku\u0161enost\u00ed, dovednost\u00ed p\u0159i instalaci softwaru nebo flashov\u00e1n\u00ed ani neschopnost z\u00e1kazn\u00edka prov\u00e9st po\u017eadovan\u00e9 postupy nep\u0159edstavuj\u00ed d\u016fvod ke zru\u0161en\u00ed objedn\u00e1vky, vr\u00e1cen\u00ed pen\u011bz, zp\u011btn\u00e9mu z\u00fa\u010dtov\u00e1n\u00ed platby, sporu ani n\u00e1roku.<br><strong>k.<\/strong> Jak\u00e9koli flashov\u00e1n\u00ed, \u00faprava firmwaru nebo softwaru, instalace zav\u00e1d\u011bc\u00edch soubor\u016f \u010di p\u0159\u00edprava za\u0159\u00edzen\u00ed se prov\u00e1d\u00ed v\u00fdhradn\u011b na vlastn\u00ed riziko z\u00e1kazn\u00edka.<br><strong>l.<\/strong> Odm\u00edtnut\u00ed postupovat podle pokyn\u016f k \u0159e\u0161en\u00ed probl\u00e9m\u016f nebo poskytnout po\u017eadovan\u00e9 sn\u00edmky obrazovky, s\u00e9riov\u00e1 \u010d\u00edsla, soubory protokol\u016f, videa \u010di diagnostick\u00e9 informace nep\u0159edstavuje d\u016fvod k vr\u00e1cen\u00ed pen\u011bz.<br><strong>m.<\/strong> Digit\u00e1ln\u00ed licence, p\u0159edplatn\u00e9, aktivace a softwarov\u00e9 slu\u017eby se pova\u017euj\u00ed za pln\u011b doru\u010den\u00e9 po jejich p\u0159i\u0159azen\u00ed, aktivaci, registraci, vygenerov\u00e1n\u00ed nebo propojen\u00ed se s\u00e9riov\u00fdm \u010d\u00edslem za\u0159\u00edzen\u00ed, u\u017eivatelsk\u00fdm \u00fa\u010dtem nebo z\u00e1kaznick\u00fdm profilem, bez ohledu na to, zda z\u00e1kazn\u00edk dokon\u010dil instalaci nebo nastaven\u00ed.<br><strong>n.<\/strong> Z\u00e1kazn\u00edci, kte\u0159\u00ed nemaj\u00ed technick\u00e9 znalosti, vybaven\u00ed nebo zku\u0161enosti pot\u0159ebn\u00e9 k p\u0159\u00edprav\u011b, flashov\u00e1n\u00ed, konfiguraci \u010di \u00faprav\u011b sv\u00e9ho za\u0159\u00edzen\u00ed, mohou v p\u0159\u00edpad\u011b dostupnosti po\u017e\u00e1dat o placenou slu\u017ebu p\u0159\u00edpravy za\u0159\u00edzen\u00ed a flashov\u00e1n\u00ed.<br><strong>o.<\/strong> Dostupnost takov\u00fdch slu\u017eeb nep\u0159en\u00e1\u0161\u00ed odpov\u011bdnost za ov\u011b\u0159en\u00ed kompatibility na spole\u010dnost Prodiag. Z\u00e1kazn\u00edci nad\u00e1le odpov\u00eddaj\u00ed za potvrzen\u00ed hardwarov\u00e9 kompatibility p\u0159ed zakoupen\u00edm jak\u00e9koli licence, p\u0159edplatn\u00e9ho, aktivace nebo digit\u00e1ln\u00ed slu\u017eby.<br><strong>p.<\/strong> Nevyu\u017eit\u00ed dostupn\u00e9ho ov\u011b\u0159en\u00ed kompatibility, pomoci s testov\u00e1n\u00edm nebo voliteln\u00fdch slu\u017eeb flashov\u00e1n\u00ed nep\u0159edstavuje d\u016fvod ke zru\u0161en\u00ed objedn\u00e1vky, vr\u00e1cen\u00ed pen\u011bz, zp\u011btn\u00e9mu z\u00fa\u010dtov\u00e1n\u00ed platby nebo sporu.<br>q. Prodiag nezaru\u010duje kompatibilitu se za\u0159\u00edzen\u00edmi, kter\u00e1 byla d\u0159\u00edve upravena, flashov\u00e1na, opravena, odem\u010dena, rootov\u00e1na, klonov\u00e1na nebo jinak pozm\u011bn\u011bna t\u0159et\u00edmi stranami.<br><strong>r.<\/strong> Z\u00e1kazn\u00edk bere na v\u011bdom\u00ed, \u017ee diagnostick\u00fd software m\u016f\u017ee vy\u017eadovat \u00fapravy firmwaru, postupy flashov\u00e1n\u00ed, instalaci zav\u00e1d\u011bc\u00edch soubor\u016f, konfiguraci \u00fa\u010dtu nebo p\u0159\u00edpravu hardwaru, kter\u00e9 jsou mimo kontrolu spole\u010dnosti Prodiag. Jak\u00e1koli neschopnost prov\u00e9st takov\u00e9 postupy se nepova\u017euje za vadu produktu ani slu\u017eby.<br><strong>s.<\/strong> Licence a p\u0159edplatn\u00e9 jsou p\u0159i\u0159azeny k s\u00e9riov\u00e9mu \u010d\u00edslu, u\u017eivatelsk\u00e9mu \u00fa\u010dtu nebo za\u0159\u00edzen\u00ed uveden\u00e9mu z\u00e1kazn\u00edkem v dob\u011b n\u00e1kupu a po aktivaci nebo p\u0159i\u0159azen\u00ed je nelze p\u0159ev\u00e9st, vym\u011bnit, znovu p\u0159i\u0159adit ani refundovat.<br>t. Z\u00e1kazn\u00edci odpov\u00eddaj\u00ed za vytvo\u0159en\u00ed z\u00e1loh sv\u00e9ho za\u0159\u00edzen\u00ed, firmwaru, softwaru, konfigurace a osobn\u00edch \u00fadaj\u016f p\u0159ed proveden\u00edm jak\u00e9koli instalace, aktualizace, postupu flashov\u00e1n\u00ed nebo \u00fapravy.<br><strong>u.<\/strong> Prodiag nenese odpov\u011bdnost za ztr\u00e1tu dat, ztr\u00e1tu funk\u010dnosti, poruchu za\u0159\u00edzen\u00ed, do\u010dasnou nedostupnost ani \u0161kody vypl\u00fdvaj\u00edc\u00ed z nespr\u00e1vn\u00e9 instalace, flashov\u00e1n\u00ed, \u00fapravy, nespr\u00e1vn\u00e9ho pou\u017eit\u00ed, softwaru t\u0159et\u00edch stran nebo nedodr\u017een\u00ed poskytnut\u00fdch pokyn\u016f.<br><strong>v.<\/strong> Kompatibilita softwaru, dostupn\u00e9 funkce, pokryt\u00ed vozidel, mo\u017enosti k\u00f3dov\u00e1n\u00ed, speci\u00e1ln\u00ed funkce a funkce specifick\u00e9 pro v\u00fdrobce se mohou li\u0161it v z\u00e1vislosti na verzi hardwaru, firmwaru a softwaru, modelu vozidla, roku v\u00fdroby, regionu a omezen\u00edch v\u00fdrobce.<br><strong>w.<\/strong> N\u011bkter\u00e9 funkce mohou vy\u017eadovat aktivn\u00ed internetov\u00e9 p\u0159ipojen\u00ed, autorizaci v\u00fdrobce, online slu\u017eby nebo servery t\u0159et\u00edch stran, kter\u00e9 jsou mimo kontrolu spole\u010dnosti Prodiag.<br><strong>x.<\/strong> Prodiag nezaru\u010duje dostupnost online slu\u017eeb v\u00fdrobc\u016f, p\u0159\u00edstupu k bezpe\u010dnostn\u00edm bran\u00e1m, funkc\u00ed k\u00f3dov\u00e1n\u00ed, cloudov\u00fdch slu\u017eeb ani platforem t\u0159et\u00edch stran, kter\u00e9 mohou jejich p\u0159\u00edslu\u0161n\u00ed vlastn\u00edci upravit, omezit, pozastavit nebo ukon\u010dit.<br><strong>y.<\/strong> Z\u00e1kazn\u00edci odpov\u00eddaj\u00ed za dodr\u017eov\u00e1n\u00ed v\u0161ech m\u00edstn\u00edch z\u00e1kon\u016f a p\u0159edpis\u016f t\u00fdkaj\u00edc\u00edch se pou\u017e\u00edv\u00e1n\u00ed funkc\u00ed diagnostiky, k\u00f3dov\u00e1n\u00ed, programov\u00e1n\u00ed, imobiliz\u00e9ru, bezpe\u010dnostn\u00ed br\u00e1ny a konfigurace vozidla.<br><strong>z.<\/strong> Jak\u00e9koli zneu\u017eit\u00ed softwaru, sd\u00edlen\u00ed \u00fa\u010dtu, neopr\u00e1vn\u011bn\u00e1 redistribuce, dal\u0161\u00ed prodej, sd\u00edlen\u00ed p\u0159ihla\u0161ovac\u00edch \u00fadaj\u016f, reverzn\u00ed in\u017een\u00fdrstv\u00ed nebo podvodn\u00e1 \u010dinnost m\u016f\u017ee v\u00e9st k okam\u017eit\u00e9mu pozastaven\u00ed nebo ukon\u010den\u00ed slu\u017eby bez vr\u00e1cen\u00ed pen\u011bz.<br>\u00a0<br><strong>5.1 Kompatibilita softwaru<\/strong><br><br><strong>a.<\/strong> Prodiag pr\u016fb\u011b\u017en\u011b aktualizuje a zlep\u0161uje sv\u016fj software, pokryt\u00ed vozidel, diagnostick\u00e9 funkce a kompatibilitu. Vzhledem k rozd\u00edl\u016fm mezi v\u00fdrobci vozidel, modelov\u00fdmi roky, region\u00e1ln\u00edmi variantami, verzemi firmwaru, hardwarov\u00fdmi omezen\u00edmi a omezen\u00edmi v\u00fdrobc\u016f v\u0161ak Prodiag nem\u016f\u017ee zaru\u010dit kompatibilitu se 100 % v\u0161ech vozidel, syst\u00e9m\u016f, funkc\u00ed \u010di vlastnost\u00ed.<br><strong>b.<\/strong> Pokryt\u00ed vozidel, speci\u00e1ln\u00ed funkce, mo\u017enosti k\u00f3dov\u00e1n\u00ed, servisn\u00ed postupy, online funkce a diagnostick\u00e9 vlastnosti se mohou mezi vozidly li\u0161it a v pr\u016fb\u011bhu \u010dasu m\u011bnit s vyd\u00e1v\u00e1n\u00edm aktualizac\u00ed softwaru.<br><strong>c.<\/strong> Prodiag vynakl\u00e1d\u00e1 p\u0159im\u011b\u0159en\u00e9 \u00fasil\u00ed o roz\u0161\u00ed\u0159en\u00ed pokryt\u00ed vozidel a zlep\u0161en\u00ed kompatibility prost\u0159ednictv\u00edm pr\u016fb\u011b\u017en\u00fdch aktualizac\u00ed softwaru. Nen\u00ed v\u0161ak poskytov\u00e1na \u017e\u00e1dn\u00e1 z\u00e1ruka, \u017ee ka\u017ed\u00e1 funkce bude dostupn\u00e1 nebo podporov\u00e1na u ka\u017ed\u00e9ho vozidla.<br><strong>d.<\/strong> Informace zve\u0159ejn\u011bn\u00e9 na Webov\u00fdch str\u00e1nk\u00e1ch, produktov\u00fdch str\u00e1nk\u00e1ch, v reklam\u00e1ch, vide\u00edch, na soci\u00e1ln\u00edch s\u00edt\u00edch, v materi\u00e1lech podpory, n\u00e1vodech nebo marketingov\u00e9m obsahu jsou poskytov\u00e1ny pouze pro obecn\u00e9 informa\u010dn\u00ed \u00fa\u010dely a nesm\u00ed b\u00fdt vykl\u00e1d\u00e1ny jako z\u00e1ruka, \u017ee konkr\u00e9tn\u00ed funkce, vlastnost, postup k\u00f3dov\u00e1n\u00ed, speci\u00e1ln\u00ed funkce nebo \u00fakon na vozidle bude dostupn\u00fd u ka\u017ed\u00e9ho vozidla.<br><strong>e.<\/strong> Z\u00e1kazn\u00edk\u016fm doporu\u010dujeme, aby si p\u0159ed n\u00e1kupem u na\u0161eho t\u00fdmu podpory ov\u011b\u0159ili podporu pro konkr\u00e9tn\u00ed vozidla, syst\u00e9my a funkce, pokud jsou tyto funkce nezbytn\u00e9 pro jejich zam\u00fd\u0161len\u00e9 pou\u017eit\u00ed.<br><strong>f.<\/strong> Odkazy na podporovan\u00e1 vozidla, funkce nebo vlastnosti p\u0159edstavuj\u00ed nejlep\u0161\u00ed dostupn\u00e9 informace v dob\u011b zve\u0159ejn\u011bn\u00ed a mohou se zm\u011bnit bez p\u0159edchoz\u00edho upozorn\u011bn\u00ed v d\u016fsledku aktualizac\u00ed softwaru, omezen\u00ed v\u00fdrobc\u016f, region\u00e1ln\u00edch rozd\u00edl\u016f nebo zm\u011bn slu\u017eeb t\u0159et\u00edch stran.<br><strong>g.<\/strong> Nen\u00ed poskytov\u00e1na \u017e\u00e1dn\u00e1 z\u00e1ruka, \u017ee konkr\u00e9tn\u00ed z\u00e1vadu bude mo\u017en\u00e9 diagnostikovat, opravit, k\u00f3dovat, naprogramovat, resetovat, p\u0159izp\u016fsobit nebo vy\u0159e\u0161it pomoc\u00ed zakoupen\u00e9ho softwaru, proto\u017ee \u00fasp\u011b\u0161n\u00fd provoz z\u00e1vis\u00ed na stavu vozidla, hardwarov\u00e9 kompatibilit\u011b, omezen\u00edch v\u00fdrobce a dal\u0161\u00edch faktorech mimo kontrolu spole\u010dnosti Prodiag.<br><strong>h.<\/strong> Operace diagnostiky, k\u00f3dov\u00e1n\u00ed, programov\u00e1n\u00ed, p\u0159izp\u016fsoben\u00ed, konfigurace, kalibrace, imobiliz\u00e9ru, ECU a speci\u00e1ln\u00edch funkc\u00ed mohou zm\u011bnit nastaven\u00ed vozidla, \u0159\u00eddic\u00ed moduly, elektronick\u00e9 syst\u00e9my nebo ulo\u017een\u00e1 data vozidla. Z\u00e1kazn\u00edci prov\u00e1d\u011bj\u00ed v\u0161echny takov\u00e9 operace v\u00fdhradn\u011b na vlastn\u00ed riziko.<br><strong>i.<\/strong> Prodiag nenese odpov\u011bdnost za \u017e\u00e1dn\u00e9 poruchy vozidla, ztr\u00e1tu funk\u010dnosti, chyby konfigurace, chyby k\u00f3dov\u00e1n\u00ed, selh\u00e1n\u00ed programov\u00e1n\u00ed, probl\u00e9my s imobiliz\u00e9rem, selh\u00e1n\u00ed komunikace, ztr\u00e1tu dat, po\u0161kozen\u00ed \u0159\u00eddic\u00edch modul\u016f, odst\u00e1vku vozidla, n\u00e1klady na opravu, n\u00e1klady na odtah ani jin\u00e9 \u0161kody vypl\u00fdvaj\u00edc\u00ed z pou\u017e\u00edv\u00e1n\u00ed diagnostick\u00e9ho softwaru, funkc\u00ed k\u00f3dov\u00e1n\u00ed, funkc\u00ed programov\u00e1n\u00ed nebo jedn\u00e1n\u00ed u\u017eivatele.<br><strong>j.<\/strong> Z\u00e1kazn\u00edci jsou v\u00fdhradn\u011b odpov\u011bdn\u00ed za to, aby p\u0159ed proveden\u00edm takov\u00fdch \u00fakon\u016f zajistili, \u017ee rozum\u00ed zam\u00fd\u0161len\u00e9 funkci a d\u016fsledk\u016fm ka\u017ed\u00e9ho postupu k\u00f3dov\u00e1n\u00ed, programov\u00e1n\u00ed, p\u0159izp\u016fsoben\u00ed, resetov\u00e1n\u00ed, kalibrace nebo konfigurace.<br><strong>k<\/strong>Z\u00e1kazn\u00edk\u016fm se d\u016frazn\u011b doporu\u010duje, aby si p\u0159ed proveden\u00edm jak\u00fdchkoli \u00faprav v\u017edy, kdy\u017e je to mo\u017en\u00e9, vytvo\u0159ili z\u00e1lohy st\u00e1vaj\u00edc\u00edch konfigurac\u00ed vozidla, dat k\u00f3dov\u00e1n\u00ed a informac\u00ed o modulech.<br><strong>l.<\/strong> Jak\u00e1koli \u00faprava proveden\u00e1 na vozidle pomoc\u00ed softwaru se prov\u00e1d\u00ed v\u00fdhradn\u011b na odpov\u011bdnost a riziko z\u00e1kazn\u00edka.<br><strong>m.<\/strong> V\u00fdrobci vozidel mohou kdykoli a bez p\u0159edchoz\u00edho upozorn\u011bn\u00ed zm\u011bnit, omezit, deaktivovat, zablokovat nebo odstranit diagnostick\u00e9, k\u00f3dovac\u00ed, programovac\u00ed, online funkce, funkce bezpe\u010dnostn\u00ed br\u00e1ny nebo speci\u00e1ln\u00ed funkce. Spole\u010dnost Prodiag nenese odpov\u011bdnost za n\u00e1slednou ztr\u00e1tu funk\u010dnosti, sn\u00ed\u017eenou kompatibilitu ani nedostupn\u00e9 funkce.<br><strong>n.<\/strong> N\u011bkter\u00e9 funkce mohou vy\u017eadovat dodate\u010dn\u00fd hardware, adapt\u00e9ry, p\u0159edplatn\u00e9 v\u00fdrobce, autorizaci bezpe\u010dnostn\u00ed br\u00e1ny, p\u0159\u00edstup k internetu nebo slu\u017eby t\u0159et\u00edch stran, kter\u00e9 nemus\u00ed b\u00fdt zahrnuty v zakoupen\u00e9 licenci nebo p\u0159edplatn\u00e9m.<br>\u00a0<br><strong>6. Du\u0161evn\u00ed vlastnictv\u00ed<br>a<\/strong>Ve\u0161ker\u00fd obsah na t\u011bchto Webov\u00fdch str\u00e1nk\u00e1ch, v\u010detn\u011b mimo jin\u00e9 text\u016f, grafiky, log, obr\u00e1zk\u016f, softwaru a prvk\u016f zna\u010dky, je vlastnictv\u00edm spole\u010dnosti Prodiag \/ CodeShift d.o.o. a je chr\u00e1n\u011bn p\u0159\u00edslu\u0161n\u00fdmi z\u00e1kony o du\u0161evn\u00edm vlastnictv\u00ed a autorsk\u00fdch pr\u00e1vech.<br><br><strong>7. Omezen\u00ed odpov\u011bdnosti<br>a<\/strong>V maxim\u00e1ln\u00edm rozsahu povolen\u00e9m p\u0159\u00edslu\u0161n\u00fdmi pr\u00e1vn\u00edmi p\u0159edpisy spole\u010dnosti CodeShift d.o.o. a Prodiag nenesou odpov\u011bdnost za \u017e\u00e1dn\u00e9 p\u0159\u00edm\u00e9, nep\u0159\u00edm\u00e9, n\u00e1hodn\u00e9, n\u00e1sledn\u00e9, zvl\u00e1\u0161tn\u00ed ani sank\u010dn\u00ed \u0161kody vypl\u00fdvaj\u00edc\u00ed z pou\u017e\u00edv\u00e1n\u00ed Webov\u00fdch str\u00e1nek, digit\u00e1ln\u00edch produkt\u016f, softwarov\u00fdch licenc\u00ed nebo souvisej\u00edc\u00edch slu\u017eeb.<br><strong>b<\/strong>U\u017eivatel\u00e9 odpov\u00eddaj\u00ed za zaji\u0161t\u011bn\u00ed kompatibility zakoupen\u00e9ho softwaru nebo licenc\u00ed se sv\u00fdmi za\u0159\u00edzen\u00edmi, hardwarem, opera\u010dn\u00edmi syst\u00e9my a zam\u00fd\u0161len\u00fdm pou\u017eit\u00edm.<br><strong>c.<\/strong> Za \u017e\u00e1dn\u00fdch okolnost\u00ed maxim\u00e1ln\u00ed odpov\u011bdnost spole\u010dnost\u00ed Prodiag a CodeShift d.o.o. nep\u0159es\u00e1hne \u010d\u00e1stku zaplacenou z\u00e1kazn\u00edkem za konkr\u00e9tn\u00ed produkt nebo slu\u017ebu, ze kter\u00e9 n\u00e1rok vznikl.<br><br><strong>8. Rozhodn\u00e9 pr\u00e1vo<\/strong><br><strong>a.<\/strong> Tyto Obchodn\u00ed podm\u00ednky se \u0159\u00edd\u00ed a vykl\u00e1daj\u00ed v souladu s pr\u00e1vn\u00edmi p\u0159edpisy Bosny a Hercegoviny (BIH).<br><br><strong>9. Kontaktn\u00ed \u00fadaje<\/strong><br>Pokud m\u00e1te jak\u00e9koli dotazy t\u00fdkaj\u00edc\u00ed se t\u011bchto Obchodn\u00edch podm\u00ednek, kontaktujte n\u00e1s:<br>Podpora administr\u00e1tora p\u0159es WhatsApp \u2013\u00a0<a href=\"https:\/\/wa.me\/31647604324\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/wa.me\/31647604324<\/a><br>Podpora administr\u00e1tora cez Telegram \u2013 <a href=\"https:\/\/t.me\/Diagnosticsupport\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/t.me\/Diagnosticsupport<\/a><br>\u00a0\u00a0<br><strong>10. Odd\u011blitelnost ustanoven\u00ed<\/strong><br>Pokud bude jak\u00e9koli ustanoven\u00ed t\u011bchto Obchodn\u00edch podm\u00ednek shled\u00e1no neplatn\u00fdm, nez\u00e1konn\u00fdm nebo nevynutiteln\u00fdm podle p\u0159\u00edslu\u0161n\u00fdch pr\u00e1vn\u00edch p\u0159edpis\u016f, bude takov\u00e9 ustanoven\u00ed pova\u017eov\u00e1no za odd\u011blen\u00e9 od t\u011bchto Obchodn\u00edch podm\u00ednek a nebude m\u00edt vliv na platnost ani vymahatelnost zb\u00fdvaj\u00edc\u00edch ustanoven\u00ed.<br>\u00a0<br><strong>11. \u00dapln\u00e1 dohoda<\/strong><br>Tyto Obchodn\u00ed podm\u00ednky spolu se Z\u00e1sadami ochrany osobn\u00edch \u00fadaj\u016f a ve\u0161ker\u00fdmi dal\u0161\u00edmi zde uveden\u00fdmi z\u00e1sadami tvo\u0159\u00ed \u00faplnou dohodu mezi z\u00e1kazn\u00edkem a spole\u010dnost\u00ed Prodiag t\u00fdkaj\u00edc\u00ed se pou\u017e\u00edv\u00e1n\u00ed Webov\u00fdch str\u00e1nek, produkt\u016f, softwarov\u00fdch licenc\u00ed, p\u0159edplatn\u00e9ho a slu\u017eeb.<br>\u00a0<br><strong>12. Vy\u0161\u0161\u00ed moc<\/strong><br>Prodiag nenese odpov\u011bdnost za \u017e\u00e1dn\u00e9 zpo\u017ed\u011bn\u00ed, p\u0159eru\u0161en\u00ed, pozastaven\u00ed ani nespln\u011bn\u00ed povinnost\u00ed vypl\u00fdvaj\u00edc\u00ed z ud\u00e1lost\u00ed mimo jeho p\u0159im\u011b\u0159enou kontrolu, v\u010detn\u011b mimo jin\u00e9 v\u00fdpadk\u016f internetu, selh\u00e1n\u00ed hostingu, kybernetick\u00fdch \u00fatok\u016f, omezen\u00ed v\u00fdrobc\u016f, p\u0159eru\u0161en\u00ed slu\u017eeb t\u0159et\u00edch stran, vl\u00e1dn\u00edch opat\u0159en\u00ed, p\u0159\u00edrodn\u00edch katastrof, pracovn\u00edch spor\u016f nebo ud\u00e1lost\u00ed vy\u0161\u0161\u00ed moci.<br><br><br>Spole\u010dnost Prodiag \/ CodeShift d.o.o. si vyhrazuje pr\u00e1vo kdykoli a bez p\u0159edchoz\u00edho upozorn\u011bn\u00ed zm\u011bnit nebo aktualizovat tyto Obchodn\u00ed podm\u00ednky. Pokra\u010dov\u00e1n\u00edm v pou\u017e\u00edv\u00e1n\u00ed Webov\u00fdch str\u00e1nek po jak\u00fdchkoli zm\u011bn\u00e1ch vyjad\u0159ujete souhlas s aktualizovan\u00fdmi Obchodn\u00edmi podm\u00ednkami.<br>\u00a0<\/p><\/div><\/div>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Terms and ConditionsLast updated: 15.06.2025Please read these Terms and Conditions carefully before using https:\/\/pro-diag.org\/ (the \u201cWebsite\u201d) and engaging in any transactions with CodeShift d.o.o., the operator of Prodiag.By accessing or using our Website and purchasing products or services from Prodiag, you agree to comply with and be bound by these Terms and Conditions. 1. 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